Cookie Policy

Cookie Policy

Effective Date: 11.05.2026 | Last Updated: 11.05.2026

This Cookie Policy explains how AUREX (“AUREX”, “we”, “our”, or “us”), operated by Hybrid Core BV, uses cookies and similar technologies when you use the AUREX platform, website, dashboards, APIs, and related services.

This Cookie Policy should be read together with the AUREX Privacy Policy and Terms of Use.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website or use an online service. Cookies help websites:

• Function properly
• Remember preferences
• Improve security
• Analyze usage
• Deliver personalized experiences

We may also use related technologies such as:

• Local storage
• Session storage
• Pixels
• Device identifiers
• Log files
• API tokens

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are required for the operation and security of AUREX. They may include:

• Authentication cookies
• Session management
• Security tokens
• Load balancing
• Fraud prevention
• Consent storage

Without these cookies, certain Services may not function properly. Examples include features related to:

• Login/authentication
• Session expiration handling
• Secure access to protected dashboards
• Enterprise SSO and RBAC

2.2 Functional Cookies

These cookies remember user preferences and settings, including:

• Time zone selection
• Dashboard preferences
• Delivery preferences
• Language or region settings
• User interface customization

AUREX stores time zone and delivery channel preferences to support scheduled reporting and user-specific configurations.

2.3 Analytics & Performance Cookies

These cookies help us understand:

• How users interact with the platform
• Performance and reliability
• Error rates
• Delivery success/failure metrics
• Forecast pipeline performance

We may collect:

• Device/browser information
• Usage patterns
• Page interactions
• Session duration
• API usage statistics

The platform includes operational observability and metrics logging for runtime, delivery success, retries, and freshness monitoring.

2.4 Billing & Subscription Cookies

These cookies support:

• Subscription management
• Stripe checkout flows
• Billing session continuity
• Payment security
• Account provisioning

AUREX uses Stripe for secure payment processing and subscription management.

2.5 Communication & Delivery Cookies

These technologies help manage:

• Email delivery state
• WhatsApp consent flows
• OTP verification sessions
• Notification preferences

AUREX may use cookies or storage mechanisms to maintain verified communication sessions and delivery preferences.

3. Third-Party Cookies

Certain third-party providers may place cookies or similar technologies through AUREX services. These providers may include:

These third parties may process data according to their own privacy and cookie policies.

4. How Long Cookies Are Stored

Cookies may be:

• Session Cookies — deleted when you close your browser
• Persistent Cookies — remain for a defined period or until manually deleted

Retention periods vary depending on:

• Security requirements
• Login duration
• User preferences
• Operational needs
• Legal obligations

5. Managing Cookies

You can manage or disable cookies through:

• Browser settings
• Device settings
• Cookie banners or consent tools

Most browsers allow you to:

• Block cookies
• Delete cookies
• Restrict third-party cookies
• Receive cookie notifications

Please note: Disabling certain cookies may affect:

• Authentication
• Dashboard functionality
• Report scheduling
• Subscription management
• Enterprise integrations

6. Consent

Where required by law, AUREX will:

• Request consent before placing non-essential cookies
• Allow users to manage cookie preferences
• Respect opt-out settings

Strictly necessary cookies do not require consent in many jurisdictions because they are essential to provide the Services.

7. Security & Monitoring

Cookies and related technologies may also support:

• Fraud detection
• Security monitoring
• Abuse prevention
• Session protection
• Rate limiting
• Audit logging

AUREX includes monitoring, observability, logging, and audit capabilities across forecasts, delivery systems, APIs, and enterprise functionality.

8. Enterprise Environments

Enterprise customers using Tier 5 integrations may implement:

• Organization-managed authentication
• SSO session controls
• Tenant-level security policies
• RBAC enforcement
• API access governance

Enterprise customers may also deploy additional cookies or session controls within their organizational environments.

9. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect:

• Legal requirements
• Technology changes
• Service improvements
• New integrations or features

Updated versions will be posted with a revised “Last Updated” date.

10. Contact Information

If you have questions regarding this Cookie Policy, please contact:

Hybrid Core BV

Belgium

Website: hybridcore.eu

Email: info@hybridcore.eu